Non-Profit Specific Questions:
Q: How much does it cost for a non-profit group to fundraise through OurGV Rewards?
A: There are NO setup or administrative costs required for a non-profit group to be part of the program! For non-profit groups interested in maximizing their fundraising, a Deluxe option is available for a one-time $500 setup fee.
Q: What stores can I shop from to support my non-profit group?
A: There are over 1000 online stores available through the OurGV Mall site that OurGV Rewards activates for the non-profit group. Additionally, a listing of offline merchant partners is available through the Shop Offline section in the OurGV Mall. New stores online and offline are added regularly. To see the stores that are part of the program, please click on the Non-Profit Partners link within the Non-Profit tab and click on any of the highlighted www.ourgvmall.com links. This is also a great way to see the actual shopping sites that have been activated for various non-profit groups.
Q: How do I get more stores added?
A: If there is a local business that you would like OurGV Rewards to consider, please communicate with the OurGV Rewards affiliate working with your non-profit group. In particular, if you know someone that is involved with the ownership or management of a local merchant, the process to get the business approved is typically quicker
Q: How do the shopping dollars translate into fundraising dollars?
A: Every merchant in the program has a posted percentage online. 80% of these proceeds will go to the non-profit group that is affiliated with the shopper! These fundraising dollars are collected and sent to the non-profit group on a quarterly basis.
Q: What are the best ways to educate and promote fundraising by shopping with OurGV Rewards?
A: We have found that non-profit groups have different forums for communicating with their members/supporters including emailed newsletters, mailed newsletters, websites, and bulletin boards. The OurGV Rewards affiliate will work closely with you to publicize the fundraising program utilizing one of your existing publications or creating a new one. With so many shopping choices available online and a growing number of merchants offline, people from almost anywhere can shop and fundraise for your group!
Q: Is there a way to customize the shopping mall?
A: OurGV Rewards will help you individualize your online shopping mall site by including your name and logo (if available). Stores may not be added or deleted to individual OurGV Mall sites.
Q: If there are questions about an order, who does the shopper contact?
A: As the entire shopping and purchase experience takes place directly with a merchant, whether online or offline, direct all related questions to the appropriate merchant.
Q: How do customers direct their the shopping rebates from their purchases to the non-profit group they want to support?
A: Regarding online stores, a customer simply needs to shop at the specific website that has been activated for the non-profit group. When selecting stores through the mall, take note of the merchant description page. Most stores utilize technology that fully recognizes all tracking features to properly credit the purchase. Some stores utilize technology that recognize most, but not all, of the tracking information. In such cases, the description page that is visible prior to visiting the actual merchant site will indicate a note with brief instructions to follow.
Q: Other than the fundraising program, what other services are offered by OurGV Rewards?
A: An additional benefit offered is our Web Services. Web Services can help organizations create a website as well as improve an existing website to fit the customer’s needs.
